Contact & Grievance Redressal
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🏢 Corporate & Operating Entity
Entity Name: Stayforall Plus Services Private Limited
Brand: VokPanda (EdTech Platform)
Customer Care Email: vokpandaofficial@gmail.com
Corporate Email: stayforall@stayforall.com
Customer Helpline: +91 80751 58707 (Mon – Sat, 9:00 AM – 7:00 PM IST)
Registered Office Address:
Stayforall Plus Services Private Limited
BUILDING NO. 1/185J, SECOND FLOOR, PUTHUVANA,
THOTTUMUGHAM, ELOOKKARA, Thottakkattukara,
Aluva, Ernakulam, Kerala, India - 683108
Statutory Grievance Redressal Mechanism
In accordance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, users may reach out to our designated Grievance Officer regarding any privacy, content, or service concerns:
Grievance Officer: Niyas K M
Designation: Data Protection & Grievance Officer
Email: vokpandaofficial@gmail.com
Direct Telephone: +91 80751 58707
SLA: Grievance complaints are formally acknowledged within 24 hours and fully resolved within a maximum of 15 days.
Refunds, Disputes & Billing Support
For instant assistance regarding lesson rescheduling, tutor dispute reviews, or 24-hour guarantee refunds, please email with your Booking ID and registered account details for priority processing.